Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Reading Comprehension
Reading work-related information.
Operations Analysis
Figuring out what a product or service needs to be able to do.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Active Learning
Figuring out how to use new ideas or things.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Systems Evaluation
Measuring how well a system is working and how to improve it.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Technology Design
Making equipment and technology useful for customers.
Writing
Writing things for co-workers or customers.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Active Listening
Listening to others, not interrupting, and asking good questions.
Persuasion
Talking people into changing their minds or their behavior.
Coordination
Changing what is done based on other people's actions.
Speaking
Talking to others.
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